Support Center
⚠ For Entertainment Only · No Gambling
This is a casual card game. All in-game points have no real-world value and may not be used for any form of gambling or wagering.
Contact Us
- Support / Feedback
- [email protected]
- Privacy Inquiries
- [email protected]
- Report Abuse / Gambling
- [email protected]
We aim to respond within 24 hours on business days.
Frequently Asked Questions
- Q1. How do I start my first match?
- After logging in, tap "Create Room" or "Join Room" on the Home tab. When you create a room you'll get a 6-character room code to share with friends.
- Q2. How many players are needed?
- 3, 4, or 5 players are supported. The host chooses the player count when creating a room.
- Q3. Is this a gambling game?
- No. This is a pure-skill trick-taking card game (same family as Bridge and Hearts). All in-game points have zero real-world value and cannot be exchanged for cash, items, or anything else.
- Q4. How do I delete my account?
- After logging in: Profile → Account → Delete Account. Confirm twice to permanently delete your account and all associated data. Deletion is irreversible.
- Q5. I forgot my password.
- On the login screen, tap "Forgot Password" and enter your registered email. You'll receive a reset link valid for 30 minutes.
- Q6. How do I report cheating or abusive behavior?
- In a game, long-press another player's avatar to open the report menu. You can also email [email protected] directly.
- Q7. Where can I read the rules?
- In the app: Profile → Rules. The complete rule book covers bidding, trump declaration, bottom-card buries, tractor adjacency, and all play types.
- Q8. What happens if I lose my connection mid-game?
- The client auto-reconnects. If the round is still in progress, you'll rejoin the room and resume; if it ended, you'll return to the home screen.
- Q9. What languages are supported?
- Simplified Chinese and English. Switch any time from the Profile tab.
- Q10. Are there in-app purchases?
- No. The current version contains no in-app purchases, no virtual currency, and no paid items. Completely free.
- Q11. What data do you collect about me?
- Only your email, nickname, and gameplay history are collected to operate the service. See the Privacy Policy for details.
- Q12. System requirements?
- iOS 14+ / Android 8+ / any modern browser (Chrome, Safari, Edge).